Terms of use

Last Updated:

January 16, 2026

Last Revised: January 13, 2026

These terms of use (“Terms”) govern your use and access to saaia.com (the “Site”) which is operated and/or owned by Shlemmer+Algaze+Associates Interiors & Architecture, Inc. dba SAA interiors + architecture   (“we”, “us”, or “SAA”).

PLEASE READ THIS PAGE CAREFULLY AS THESE TERMS GOVERN YOUR USE OF THIS SITE.  IF YOU DO NOT AGREE TO THESE TERMS, YOU SHOULD NOT ACCESS THE SITE.

By agreeing to these Terms, you expressly agree to the arbitration of all Disputes as further described in Section 11 below. The parties agree to arbitrate solely on an individual basis, and that these Terms do not permit class arbitration, or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding.

We may periodically change these Terms, so please check them from time to time as your continued use of the Site signifies your acceptance of any changed terms. SAA reserves the right, without prior notice and without incurring any obligations, to discontinue or change the specifications of any products or services offered on this Site.

These Terms contain disclaimers and other provisions that limit our liability to you.

1. ACCEPTABLE USE

The content and information included on this Site are provided solely for general information and promotional purposes regarding our services in architecture and interior design. You may use the Site only for lawful purposes and in accordance with these Terms.

In no event may the Site be used in a manner that (a) harasses, abuses, stalks, threatens, defames, or otherwise infringes or violates the rights of any other party (including but not limited to rights of publicity or other proprietary rights); (b) is unlawful, fraudulent, or deceptive; (c) provides sensitive personal information unless specifically requested by SAA, (d) includes spam or any unsolicited advertising; (e) uses or launches any automated system, including without limitation, “robots,” “spiders,” or “offline readers,” to access SAA or the content contained on the Site; (f) attempts to introduce viruses or any other computer code, files, or programs that interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment; (g) attempts to gain unauthorized access to SAA’ computer network or user accounts; (h) encourages conduct that would constitute a criminal offense or that gives rise to civil liability; (i) violates these Terms; (j) attempts to damage, disable, overburden, or impair SAA’ servers or networks; (k) impersonates any person or entity or otherwise misrepresents your identity or affiliation with another person or entity; or (l) fails to comply with applicable third-party terms.

Except as otherwise permitted by SAA, no content or other materials from the Site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You may download material displayed on the Site solely for your company’s internal business use in accordance with these Terms. You may not use, distribute, modify, transmit, or post the content of the Site for public or commercial purposes, including any text, images, audio, or video without SAA's written permission.

We reserve the right, in our sole discretion, to take action to protect our rights (including, without limitation, suspension or termination of access with or without notice) if we reasonably believe you are or might be in violation of these Terms. Our failure or delay in taking such actions does not constitute a waiver of its rights to enforce these Terms.

2. AGE REQUIREMENT

The Site is designed for businesses and professionals. The Site is not directed toward, nor intended for use by, anyone under the age of 13. YOU MUST BE AT LEAST AGE 13 TO ACCESS AND USE THE SITE. If you are between the ages of 13 and 18, you may only use the Site under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

3. INTELLECTUAL PROPERTY RIGHTS

All contents and materials on this Site are protected as the copyrights, trade dress, trademarks and/or other intellectual properties (whether registered or unregistered) owned by SAA or by other parties that have licensed their material to us or where such use is fair use. You may not use, copy, republish, duplicate, frame, or use any of the contents or materials on this Site without our express written consent.    SAA’s names, logos, and associated marks are trademarks or service marks of SAA. Use of these marks without our prior written consent is prohibited. All rights not expressly granted are reserved.

4. LINKS TO THIRD PARTY WEBSITES

This Site may provide links or embedded content to websites operated by third parties. We do not control, endorse, or adopt any information, product, service, promotion, offering, or other content or materials included in such linked websites, including that the inclusion of any link or embedded content does not imply affiliation, endorsement, or adoption by SAA of any website, or any information contained therein, and we can make no guarantee as to its accuracy or completeness. You acknowledge and agree that in no event may SAA be held responsible or liable for the actions, product, and content of any such websites. When you visit other sites via links or embedded content, you should understand that our terms and policies no longer govern and that the terms and policies of those third-party sites will now apply. Before you use any linked website or embedded content, you should review such website’s applicable conditions of use and policies. If you decide to access such third-party sites, you do so at your own risk.

5. DMCA NOTICE

The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials available on the Site infringe your copyright, you (or your agent) may send us a notice requesting that we remove the material or block access to it. If you believe in good faith that someone has wrongly filed a notice of copyright infringement against you, the DMCA permits you to send us a counter-notice. If SAA receives a valid counter-notification, we may reinstate the removed or disabled material in accordance with the DMCA. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA.

Notices should be sent to:

Shlemmer+Algaze+Associates Interiors & Architecture, Inc. dba SAA interiors + architecture

Attention: Contracts Manager

6083 Bristol Parkway

Culver City, CA 90230

contact@saaia.com Copy to  : Miller Haga Law Group, LLP

Attention: Managing Partner

23901 Calabasas Road

Suite 2001

Calabasas, CA 91302

Please see 17 U.S.C. §512(c)(3) for the requirements of a proper notification. You should note that if you knowingly misrepresent in your notification that the material or activity is infringing, you will be liable for any damages, including costs and attorneys' fees, incurred by us or the alleged infringer as the result of our relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.

In accordance with the DMCA and other applicable law, SAA has also adopted a policy of terminating, in appropriate circumstances and in our sole discretion, users who are deemed to be repeat infringers. SAA may also, in its sole discretion, limit access to the Site for any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

6. PRIVACY

We take your privacy seriously.  For detailed information about our data collection and use practices, as well as the choices you have in relation to your personal information, please see our PRIVACY POLICY .

7. INDEMNITY

You agree to defend, indemnify, and hold harmless SAA and its affiliated companies, independent contractors, service providers and consultants, and their respective employees, contractors, agents, officers, and directors (collectively, “Indemnitees”) from any and all claims, suits, damages, costs, lawsuits, fines, penalties, liabilities, and expenses (including attorneys’ fees) that arise from or relate to your use or misuse of the Site or associated services, violation of these Terms, violation of any rights of a third party, or your conduct in connection with the Site. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate in asserting any available defenses.

8. NO PROFESSIONAL ADVICE

Content on the Site is general in nature and does not constitute architectural, design, legal, financial, or other professional advice. Any reliance on the information on the Site is at your own risk. For specific project needs, you should contact us directly to engage our services.

9. DISCLAIMER OF WARRANTIES

EXCEPT AS EXPRESSLY STATED OTHERWISE, THE SITE AND CONTENT OF THIS SITE ARE OFFERED ON AN "AS IS" BASIS, WITHOUT ANY WARRANTY WHATSOEVER, EXPRESS OR IMPLIED. WITHOUT LIMITATION AND TO THE FULLEST EXTENT ALLOWABLE UNDER APPLICABLE LAW, SAA DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES THAT THE SITE IS AVAILABLE, ACCURATE, COMPLETE, NON-INFRINGING, FREE OF DEFECTS OR VIRUSES. THE SITE, MATERIALS AND INFORMATION ON THE SITE MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS.

Nothing in these Terms will affect any statutory rights to which you may be entitled as a consumer to the extent your ability to alter or waive such rights by contract is limited by applicable law.

10. LIMITATION OF LIABILITY

IN NO EVENT SHALL INDEMNITIEES BE LIABLE FOR ANY DAMAGES OR INJURIES CAUSED BY OR ARISING OUT OF YOUR USE OF THE SITE, INCLUDING BUT NOT LIMITED TO, ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR LINE FAILURES. INDEMNITEES WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, CONSEQUENTIAL, OR SPECIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE, ASSOCIATED SERVICES, OR CONTENTS OR MATERIALS ON THIS SITE, EVEN IF SUCH INDEMNITEE IS NEGLIGENT OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, NOR WILL INDEMNITEES BE HELD LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND THEIR REASONABLE CONTROL. INDEMNITEES’ TOTAL LIABILITY FOR ANY LOSS, DAMAGES OR CAUSE OF ACTION SHALL NOT EXCEED THE COST TO ACCESS THE SITE.

THESE DISCLAIMERS AND LIMITATIONS DO NOT LIMIT LIABILITY THAT CANNOT BE EXCLUDED UNDER THE LAW.

11. GOVERNING LAW

Except with respect to principles of conflicts of laws, any dispute arising from these Terms or from any other use of the Site shall be resolved in accordance with the laws of the State of California. The exclusive venue for any claim, action, lawsuit, or other proceeding arising out of or relating to these Terms shall be Los Angeles County in the State of California. The prevailing party as determined by the trier of fact in any such action, proceeding, litigation, arbitration, or other dispute resolution forum or judicial proceeding shall be entitled to recover its reasonable attorney's fees and costs.  

12. DISPUTE RESOLUTION

A. User Concerns

Most user concerns can be resolved quickly and to the user’s satisfaction by contacting us at the contact details in Section 17 (Contact Us) below.

B. Disputes

By agreeing to these Terms, you expressly agree to the arbitration of all Disputes. Any controversy, allegation, or claim that arises out of or relates to the Service, these Terms, or any additional terms, whether heretofore or hereafter arising (collectively, a “Dispute”), except for any controversy, allegation or claim that arises out of or relates to our actual or alleged intellectual property rights (an “Excluded Dispute”), shall be finally resolved by arbitration. The parties agree to arbitrate solely on an individual basis, and that these Terms do not permit class arbitration, or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding. The arbitrator or arbitral panel may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding. In the event the prohibition on class arbitration is deemed invalid or unenforceable, the remaining portions of the arbitration provisions will remain in force.

C. Arbitration Procedures

In the event your concern cannot be resolved informally, you and SAA agree that, except as provided in Section 12.F below, all Disputes, (each a “Claim”), shall be finally and exclusively resolved by binding arbitration, which may be initiated by either party by sending a written notice requesting arbitration to the other party. Any election to arbitrate by one party shall be final and binding on the other. The arbitration will be conducted under the Streamlined Arbitration Rules and Procedures of JAMS that are in effect at the time the arbitration is initiated (the “JAMS Rules”) and under the terms set forth in these Terms. In the event of a conflict between the terms set forth in this Section 12 (Dispute Resolution) and the JAMS Rules, the terms in this Section will control and prevail.

Except as otherwise set forth in Section 12.F below, you may seek any remedies available to you under federal, state, or local laws in an arbitration action. As part of the arbitration, both you and SAA will have the opportunity for discovery of non-privileged information that is relevant to the Claim. The arbitrator will provide a written statement of the arbitrator’s decision regarding the Claim, the award given, and the arbitrator’s findings and conclusions on which the arbitrator’s decision is based. The determination of whether a Claim is subject to arbitration shall be governed by the Federal Arbitration Act and determined by a court rather than an arbitrator. Except as otherwise provided in these Terms, (i) you and SAA may litigate in court to compel arbitration, stay proceedings pending arbitration, or confirm, modify, vacate, or enter judgment on the award entered by the arbitrator; and (ii) the arbitrator’s decision shall be final, binding on all parties and enforceable in any court that has jurisdiction, provided that any award may be challenged if the arbitrator fails to follow applicable law.

IN THE CASE OF ARBITRATION AND WHERE PERMITTED BY LAW, YOU ARE AGREEING TO GIVE UP YOUR RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR RIGHTS. YOUR RIGHTS WILL BE DETERMINED BY A NEUTRAL ARBITRATOR AND NOT A JUDGE OR JURY. YOU ARE ENTITLED TO A FAIR HEARING, BUT THE ARBITRATION PROCEDURES ARE SIMPLER AND MORE LIMITED THAN RULES APPLICABLE IN COURT. ARBITRATOR DECISIONS ARE ENFORCEABLE AS ANY COURT ORDER AND ARE SUBJECT TO VERY LIMITED REVIEW BY A COURT.

D. Location

The arbitration will take place in Los Angeles County in the city of Culver City, California, United States of America. The parties agree to video, phone, or internet connection appearances.

E. Limitations

You and SAA agree that any arbitration shall be limited to the Claim between SAA and you individually. YOU AND SAA AGREE THAT (i) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED ON A CLASS-ACTION BASIS OR TO UTILIZE CLASS ACTION PROCEDURES; (ii) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY OR AS A PRIVATE ATTORNEY GENERAL; AND (iii) NO ARBITRATION SHALL BE JOINED WITH ANY OTHER ARBITRATION.

F. Exceptions to Arbitration

You and SAA agree that the following Claims are not subject to the above provisions concerning binding arbitration: (i) any Excluded Dispute; (ii) any Claim related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (iii) any claim for equitable relief. In addition to the foregoing, either party may assert an individual action in small claims court for Claims that are within the scope of such court’s jurisdiction in lieu of arbitration.

G. Arbitration Fees

If you initiate arbitration for a Claim, you will need to pay the JAMS arbitration initiation fee. If we initiate arbitration for a Claim, we will pay the costs charged by JAMS for initiating the arbitration. All other fees and costs of the arbitration will be charged pursuant to the JAMS Rules.

H. Severability

You and SAA agree that if any portion of this Section is found illegal or unenforceable (except any portion of Section 12.F), that portion shall be severed and the remainder of the Section shall be given full force and effect. If Section 12.F is found to be illegal or unenforceable then neither you nor SAA will elect to arbitrate any Claim falling within that portion of Section 12.F and such Claim shall be exclusively decided by a court of competent jurisdiction within Los Angeles County, California, United States of America, and you and SAA agree to submit to the personal jurisdiction of that court.

13. WAIVER AND SEVERABILITY

Our failure at any time to require performance of any provision of these or to exercise any right provided for herein shall not be deemed a waiver of such provision or such right. All waivers must be in writing. Any provision of these Terms shall be severable to the extent that the provision, or any portion thereof, might be illegal, invalid, or otherwise unenforceable. The invalidity of any provision, or portion thereof, shall not affect the enforceability of the remaining provision(s).  

14. MODIFICATION

We reserve the right to modify or discontinue, temporarily or permanently, the Site or any features or portions thereof without prior notice. You agree that SAA will not be liable for any modification, suspension or discontinuance of the Site or any part thereof.

15. ENTIRE UNDERSTANDING

These Terms, together with our PRIVACY POLICY  and any supplemental terms contained on the Site, contain the entire understanding and agreement between you and us with respect to the Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic between you and us with respect to the Site.

16. NOTICE TO CALIFORNIA RESIDENTS

Under California Civil Code Section 1789.3, California residents are entitled to the following consumer rights notice: If you have a question or complaint regarding the Site, please call us at 310-553-3252 or send a letter to us with “California Resident Request” as the Subject Line at mailing address Shlemmer+Algaze+Associates Interiors & Architecture, Inc. dba SAA interiors + architecture, 6083 Bristol Parkway Culver City, CA 90230, Attention: Contracts Manager, with a copy to Miller Haga Law Group, LLP, 23901 Calabasas Road Suite 2001, Calabasas, CA 91302, Attention: Managing Partner, or email contact@saaia.com.  You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento CA 95834 or by telephone at 800-952-5210.

17. CONTACT US

Please feel free to CONTACT US  or call us at 310-553-3252 with any comments, questions, or suggestions you might have regarding the information described in the Site. By submitting any information, you represent that: (a) the information is accurate and not misleading; (b) you have the right to provide it; and (c) it does not infringe the rights of any third party. You understand that communications over the internet may not be secure. Do not send sensitive personal, financial, or confidential project information through the Contact Us form.

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